Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We do reserve the right to make substitutions and do find the need to at various times throughout the year. Not all packaging may look identical to the products photographed as designer packaging does change quite frequently. Please be aware that at times substitutions of variance in flavor, fragrance, or packaging will occur. Refunds, discounts, or a new gift being shipped will not be offered due to substitution. You agree to occasional substitutions by placing your order with us.
Any substitutions will be of equal or greater value.
We do not notify clients prior to component substitutions being made.
Baskets are processed Monday - Friday. Orders submitted after 12 noon will be processed the following day. Orders placed after 12 noon on Friday and on weekends, will be processed on the following business day.